Amazon users reported trouble accessing checkout and account information, as well as viewing product detail pages.

“Folks, as you likely know, the availability of the site and related infrastructure has not been good recently,” Dave Treadwell, an Amazon senior vice president reportedly wrote in an email.

Amazon’s Directors and VP-level leaders responsible for these systems have been directed to conduct top-down audits of code-writing, approval, and deployment processes within their organisations.

Shoppers are reporting Amazon on Downdetector, saying the problems ranged from checkout and payment failures to incorrect or ...

Amazon is introducing new protocols for its engineers regarding code writing, reviewing, and deployment, likely in response to recent outages that disrupted its e-commerce services.