Amazon has started sending out automatic refunds to millions of customers as part of its $1.5 billion settlement with the Federal Trade Commission (FTC). The FTC accused Amazon of using deceptive ...

You may have received an email recently alerting you to an Amazon refund for an item you returned years ago. You're not alone.

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.