Assertiveness is a vital social skill and core component of emotional intelligence. Because interpersonal conflict is common in life, we need an effective way to handle these situations, and assertive ...

If you're anything like me, you've choked back tears while having a serious conversation with your boss at least once — and for me, it happens even when I'm not the one being pulled up on something.

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...