A recent webinar explored the value of automated chatbot testing. Businesses can take their customer experience to the next level with technology such as voice assistants, chatbots and conversational ...

A company called Mesmer has emerged from stealth mode with Intel-backed funding and a plan to relieve mobile app developers from the drudgery of software testing, putting AI-powered bots to the task.

Artificial Intelligence (AI) 'bots' still have a lot of evolving to do before they can successfully impersonate human behaviour in a chatroom, according to the results of this year's Loebner Prize ...

Twitter launched a handful of features in recent months meant to cement its new role as a customer service platform. Now it's putting some of those features to use: the social network has begun ...

Boston Dynamics, creator of the very awesome BigDog and a menagerie of other bots, is sending two small reconnaissance robots to the U.S. Army for testing. Sand Flea and RHex, developed with funding ...

Valve has begun testing new artificial intelligence bots able to replicate real-life player reactions on its multiplayer shooter Team Fortress 2. Writing on the Team Fortress 2 blog, Valve developer ...