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The biggest barrier to people starting an AI-focused strategy is the anticipated high costs involved. Whether you’re asking Google Home how to make a soufflé or using chatbots to offer better customer ...

Just months after acquiring Twitter, Tesla and SpaceX CEO Elon Musk is now distracted by the newest shiny object: AI chatbots. According to a new report from The Information, Musk is looking into ...

Turns out, if you approach an IVR or a chatbot system project as you would onboarding a new hire, the benefits are even greater. Businesses today treat interactive ...

Having launched its global chatbot program in Brazil just under a year ago, multinational drink and brewing firm Anheuser-Busch InBev (ABI) is now evolving it to increase customer satisfaction, reduce ...

MIT's new AI chatbot project, "FutureYou," has garnered attention for its unique ability to simulate conversations with users' potential future selves. MIT's new AI chatbot project, "FutureYou," has ...

The virtual assistants that inhabit our smartphones are helpful, sure, but they’re not going to pass the Turing test any time soon. They’re designed for understanding specific commands and actions ...

Drew and Riley Drew is the second such chatbot the group has rolled out this year — part of what The Trevor Project calls its “Crisis Contact Simulator” — and it deals with more complicated subject ...

A version of this essay first appeared on the website of the U.S. PIRG Education Fund. With the rise of ChatGPT and social media companies like Snapchat and Instagram integrating AI chatbots into ...