As people increasingly rely on AI-powered chatbots to look up basic facts about the world, a new Yale study shows that those interactions can influence users’ social and political opinions. Prior ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

Harassing bots with “funny violence.” Confiding about a broken heart. Chatting with a block of cheese. Filling a void of ...

Meta, the parent company of Instagram and Facebook, plans to roll out new safety features for its AI chatbots to help protect teens amid growing concerns about the technology’s impact on young users.

The excitement AI applications generated during 2024 looks to remain on track for 2025. The unveiling of real-life use cases where AI can serve best is starting to emerge. Should CX leaders turn to a ...

Apple is planning to allow third party AI chatbots to integrate with Siri, while a new study finds that chatbots are decieving human users ...

Exclusive: Research finds sharp rise in models evading safeguards and destroying emails without permission ...

Within two days of launching its AI companions in July 2025, Elon Musk’s xAI chatbot app Grok became the most popular app in Japan. Companion chatbots are more powerful and seductive than ever. Users ...

This study is Pew Research Center’s latest effort to explore the landscape of teens and technology today. It focuses on artificial intelligence – from how teens use chatbots to how they think about AI ...