If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, ...

E-mail might be a better way, but I can’t help thinking that if “Eric” and I had been on the phone, we could have gotten things squared away in 5 minutes, easy. We like to think of technologies like ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...