Some people consider a job interview to be a trial by fire for a job candidate. Part of this trial is to see how well a candidate handles difficult questions. Let’s look at a couple of difficult ...

Seth Goldenberg wants us all to be more curious. The designer and entrepreneur brings design-based principles and questions to a variety of enterprises. He runs a design-based management consultancy, ...

Leaders are always called upon to engage in challenging and difficult conversations. That’s appropriate: if leadership is about creating the conditions for others to manifest change – or, in an ...

“What are you thinking but not saying?” When you’re in the middle of a difficult conversation–giving tough feedback, sharing bad news, or dealing with conflict–this simple question can help break down ...