The unfortunate reality of owning a refrigerator with an ice maker is that it can fail, which is not ideal during warmer weather. On the bright side, ice makers are also relatively simple machines ...

HAMPTON ROADS, Va. - Ice makers not working, food spoiling and people desperate to get help about their refrigerators that they call problematic. A News 3 investigation looked into complaints about ...

This is a case where an extended service plan came in handy. It gave the couple all the free repairs they could ask for. But when the appliance still didn't work, you won't believe what a repairman ...

With summer winding down, it’s a good time to look ahead to cooler weather and consider a low ambient situation. In this troubleshooting problem, you’re following up on a complaint from a restaurant ...

NBC4 Responds got results for more consumers with broken Samsung ice makers. In February, NBC4 Responds helped Linda Kumbar get a refund for her $2,400 Samsung refrigerator. The ice maker continued to ...

Q: Yours is the most recent information as of Dec. 29, 2018, I have found about the ice maker issue with Samsung refrigerators. Is there somewhere that will give a listing of the model numbers that ...