Visitors to the Harold B. Lee Library at Brigham Young University may have noticed the recent appearance of the color red as student employees promote the value of reference desks with the slogan ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

A new question has been popping up for the Rochester Public Library’s reference desk. Could the water leak that damaged much of the second floor point to a way to engage more library users? "Having ...

At the University of California at Merced’s library, there is no reference desk and there never has been. The way reference services are delivered there would intrigue some and disturb others. At the ...

The Reference Desk at Memorial Library has relocated to be closer to the Technology Training Center in the Learning Commons. A purple curve on the carpet leads visitors to the reference and research ...

Reference librarian Mary Aylmer returns a book title to Zymere Dozier, 2, after performing a search for a patron at the Decatur Public Library reference desk.

This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...