is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme. “We have investigated claims of screen cracking on Surface Laptop 3 and have ...

When Carlene Primus’ laptop fell and cracked its screen, someone wanted to charge her $1,200 for the repair. She asked about cheaper alternatives. Unless it was a new laptop and the fall destroyed ...

The notorious “Blue Screen of Death” — or BSOD for short — is the biggest disaster that can befall a Windows user. The system shuts down with a cryptic error ...

The Microsoft Surface Laptop 3 is the latest iteration of the device and launched in October of 2019. Some owners of the laptop have reported seeing hairline cracks randomly develop on the screen.

When you look at your laptop screen and see it flicker, display distorted images, not power on, or suddenly go black, it can be panic-inducing. After all, without a functioning screen, your laptop is ...

We live and work in a cold, cruel world where our laptops take a lot of abuse. Regardless of how gentle we try to be, it’s inevitable that sooner or later our notebooks will get dropped, spilled on ...