As part of their PGY3 training, Internal Medicine residents Brian Sanders and Matt Christensen decided to address gaps in medication reconciliation for patients at discharge. Discharge medication ...

Too many companies launch new products or services without a process for deeply understanding what their customers truly need. They make assumptions, rely on limited feedback, or develop ideas based ...

Opinions expressed by Entrepreneur contributors are their own. Businesses often follow a define-plan-execute method of problem solving: spend time up front rigorously defining a problem, develop a ...

Books devoted to problem-solving emphasize the importance of deeply understanding the problem before implementing countermeasures. Many of them (including mine!) cite Charles Kettering’s maxim that “A ...