When developing software, ideally its performance is what matters to the users. But how can IT reliably measure an application’s performance? Each software creation may be vastly different, as are the ...

Software engineering teams have tried all sorts of ways to measure the software development process and developer productivity. Here’s why DORA metrics are becoming the industry standard. For years, ...

Of course you like them; you hired them. And of course you're rooting for them – they work on your behalf every day. If your small business is like many others, you run a tightly knit operation that ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Analyzing the performance of your call center can allow you ...

Opinions expressed by Entrepreneur contributors are their own. Have you ever thought that happiness might be measurable? Like New Relic, other companies are realizing that moving beyond the usual ...

This blog has some things in common with every open source business out there. (This happy scrivener works at Chang Ruthenberg & Long, employee benefits lawyers.) Metrics. When I talk with open source ...

Tech markets have always been in flux, but with corporate budget constraints, relatively high interest rates and macroeconomic uncertainty, the outlook on software company valuations has grown more ...

More and more companies, government agencies, educational institutions and philanthropic organizations are today in the grip of a new phenomenon. I’ve termed it “metric fixation.” The key components ...

The UK’s National Physical Laboratory is leading a ‘deep-dive’ research initiative on performance metrics and benchmarking for quantum computers. It’s a foundational piece of work that will ultimately ...