Everyone uses email. Whether it's a cover letter, a note asking someone for an informational interview or a thank-you note for spending time over coffee talking about job prospects, you're going to ...

That's certainly true. But think of the situation from your customers' and prospects' perspective. They're slammed with probably more than 100 business emails every day, and most of those are tossed ...

An icon in the shape of a lightning bolt. Impact Link Out of the billions of emails that are sent every day, how can you make sure that yours stands out? We asked career, email, and marketing experts ...

One of the most important skills of any job, regardless of industry, experience level, technicality, or location, is the ability to write a clear email. There are many aids out there to help you with ...

You reviewed your resume, ensuring it was accurate and professionally presented. You wrote an incredible cover letter and jumped through every other job application hoop. Then the weeks tick by, and ...

No one cares about your business, products or services. That sounds harsh, but it’s true. All people care about is how your product, service, or offer can help them, make their lives better or make ...

If you’re finding a lackluster open and response rate to your email newsletters, it’s time to up your game. Fortunately, there are plenty of ways to do that. In this article, I’ll outline how to write ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

The education community has been abuzz with the rise of ChatGPT, an artificial intelligence tool that can write anything with just a simple prompt. Most of the conversation has been centered on the ...